At, we strive to provide high-quality custom essay and dissertation writing services that meet or exceed our customers’ expectations. However, we understand that there may be rare occasions when you are not fully satisfied with the work you receive. In such cases, we offer a refund policy as outlined below:

  1. Request for a refund must be made within 30 days of the delivery of the order.
  2. Refunds will only be issued in the form of store credit and can only be used towards future orders on our Website.
  3. To request a refund, please contact our customer service team at and provide a detailed explanation of why you are requesting a refund and any relevant information such as the order number.
  4. Our team will review your request and may ask for additional information or the work in question to be reviewed.
  5. If we determine that the custom essay or dissertation you received does not meet the quality standards we have set, we will issue a refund in the form of store credit.
  6. Please note that requests for refunds due to a lack of understanding of the instructions given, or due to changes in personal circumstances, will not be honored.
  7. If you are requesting a refund due to failure to meet the deadline, please note that we must be informed of the deadline before placing the order and we will determine if a refund can be issued based on the evidence provided.
  8. Refunds will not be issued in cases where the customer has already used or submitted the work.

We are committed to providing excellent customer service and will work with you to resolve any issues you may have with your order. If you have any questions or concerns about our refund policy, please do not hesitate to contact us at

It’s worth noting that in some jurisdictions, there are legal requirements for refund policies, you may want to consult with a lawyer before using this policy.